In a nutshell, we operate a strictly NO-SPAM, NO-PHISHING, NO-TRICKS policy.
What Information We Collect and How We Use it
Any information collected on Synergise Limited is by the user's explicit consent and own choice. The information we collect on our Site and through Communities generally fall into the following two categories: Personally Identifiable Information and Non-Personally Identifiable Information. Personally Identifiable Information refers to information that lets us know the specifics of who you are. The Personally Identifiable Information we may collect when you become a member of a Community or fill in a contact form may include, for example, your name and e-mail address. Non-Personally Identifiable Information refers to information that does not by itself identify a specific individual. If we do combine Non-Personally Identifiable Information with Personally Identifiable Information, the combined information will be treated as personal information for as long as it remains combined.
In general, any information you provide may be used in the following ways:
- to determine whether you meet the criteria for online market research projects conducted by Synergise Limited;
- to communicate with you regarding Synergise Limited's services and/or your participation in a Community;
- for market research conducted on behalf of a Synergise Limited client;
- to analyze, evaluate and/or improve Synergise Limited's website, services and/or market research tools.
Information Provided Through Our Website
You may choose to share Personally Identifiable Information, for example your name or email address, by completing a form on this website. When you provide Personally Identifiable Information to us, we may ask if you want to receive future marketing information and communication from us, such as newsletters, email or other information. You can choose not to receive this communication, if you wish. If you have already chosen to receive such communication, you can ask us to stop by clicking the opt-out link on any email communication, or by emailing a request to us using the contact form.
Your information may also be used to help us track the way you use our site and its features. However, this information does not include any personally identifiable elements of your information. We may also combine the information you provide with information that we collect separately, including information you have provided to other organisations (with consent that it can be shared) as well as public information. All of this information will help us to better understand your needs and how we can improve our website and its features. In order to do this, we may also share your information with companies who carry out work for us. When using information in this manner, no personally identifiable information is shared.
We do not share the information you provide with third parties for their direct marketing purposes unless you affirmatively agree to such disclosure.
Information Provided Through Communities
Your selection for and/or participation in an online Community may require you to submit Personally Identifiable Information to Synergise Limited. This information will be used for market research purposes and with your permission, to contact you regarding Community participation and not for direct marketing purposes (however, if you have provided your information to Synergise Limited in other ways, such as through our website or a contact form, we may use your information to contact you as set forth above).
In some circumstances, the information you provide may include sensitive personal information (ethnicity, income, education, etc.). Synergise Limited collects such sensitive information solely for meeting Synergise Limited's (and its clients') market research goals, specifically, collecting this sensitive information allows Synergise Limited and its clients to create a balanced website and product base reflective of a certain consumer population or its segments. Such information is not collected for any discriminatory purposes. You will always retain the right not to answer any question with which you do not feel comfortable.
Other than as set forth above, we may use and/or disclose your information, including your Personally Identifiable Information, in the following circumstances:
- Although unlikely, your Personally Identifiable Information maybe disclosed to the governments, courts, law enforcement or regulatory agencies under a lawful order in a jurisdiction where you are located and/or where your personal information is stored and/or processed. You cannot opt out of disclosure of your personal information if required by lawful order.
How We Protect Your Information
We use reasonable technological and physical safeguards to protect Personally Identifiable Information you provide to us from loss, misuse and unauthorised access, disclosure, alteration and destruction. We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it.
Storage and Processing of Personal Information
Personally Identifiable Information collected on this website or in a Community may be hosted, stored, processed, or supported in your country of residence or any other country in which Synergise Limited or its affiliates, subcontractors or agents maintain facilities and by using the site or participating in a Community, you consent to any transfer of information outside your country of residence. If information is transferred outside your country of residence it will be treated in accordance with applicable data protection laws.
Further, any of your Personally Identifiable Information may be directed to a third party site administered and hosted by a third party vendor retained by Synergise Limited for processing provided, that in such event, the third party vendor will have no right to use any such information other than uses necessary to fulfil its services to Synergise Limited.
Synergise Limited will retain your information for a reasonable period and not longer than allowed by applicable law.
How to Correct or Remove Personally Identifiable Information
If you do not want your personally identifiable information collected, please do not submit it to us. If you have already submitted this information and would like to review, correct, or remove it from our records, please contact your community facilitator or contact us.
Links to Third Party Sites and/or Integration with Third Party Services
Our Site and Communities may interface with third party sites and services, (for example, Facebook® or other third party applications or services). Our Site and Communities may also contain links to websites operated and maintained by third parties, over which we have no control.
Currently, to help facilitate login to our communities, we may offer in some Communities, at the client's discretion, a sign-on service that allows you to sign into your Community using login credentials from your Facebook® account. This allows you to associate your existing Facebook® profile with your Synergise Limited account. By linking these accounts, Synergise Limited will have access to certain profile information contained within your Facebook® profile such as your full name, e-mail, locale, gender, profile picture, as well as other publicly available profile information. No Community content will ever be shared on Facebook® without your express permission. You can disassociate your Facebook® account from your Community account at any time by clicking "Unlink" on your Member Profile page.
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